I have spent well over $50,000 this year at Lowes and have tried making many many calls so that I didn’t have to drive there. You NEED to find a way to get your phones answered. BUT my main complaint is the phone service. Almost always I would get conflicting information.

I’d always have to go in the store to get updates. The delivery date was set back over and over again which I think was the manufacturer’s fault, BUT when I called to check on it I never could get a person to answer. Ten months back I ordered a large appliance and I was given an approximate date of the delivery. I waited on hold and then someone would pick up and hang up. I live too far away to drive there to see if they had it. Yesterday I stayed on hold to talk to someone to see if the item I wanted was in stock. Lowes is far better BUT they should do something about their phone lines. We used to shop only at Home Depot but they changed their rules to often. Please do not let me email address be forwarded to the store please. Overall this is the best of the Lowe’s that I shop at and it does start from the top Ms Ginger Hanson. I will not that it is noticeable that staffing hours have been reduced and I’m not going to ask a manager for the answer that will only degrade the positive outlook they have with what they are given so I seriously hope that this will be looked at by someone who needs to really think about the staffing. I have been in this business before and I can understand that Corp maintains a guide line for hours and yes when you pay bonuses the hours will be reduced to cover the expenses for the P&L. Short staffing on front end and those that are running the front end are going above and beyond to maintain the integrity of the store from all the good that the sales associates are doing on the sales floor. Those cashiers have a tough job and I realize two things right away. If ever I don’t understand how to pursue my task someone always comes up and says it looks like you might have a question and yes we go from there. This store is always greeting me as I enter the store and I’m asked what can I help you find and they know right away the isles to find the item. Keep track of pending and completed orders all in one place.Īdd your virtual mylowes card to your digital wallet, access your Quick List and find your closest Lowe’s store. Tap the heart on any product page, scan a barcode, or type notes to add to your list-no sign in required. Read what other users are saying about appliances, tools, home décor and beyond! Plus, write your own reviews and easily upload images.Īsk questions and get answers directly from manufacturers or other customers.Ĭreate a Quick List to keep projects organized. Get messages with special coupons, deals and exclusive promotions sent right to you.Ĭheck the weekly ad for deals at your preferred store.

*Remember to allow location services to get the most accurate information available. Plus, set your preferred store to get inventory, product locations and pricing*. Using your phone’s camera, scan the room and drop the product in your space to see it to scale.įind the store that’s nearest to you along with the phone number, address, directions and drive time estimates. See a product in your space before you buy, with augmented reality. When it’s ready, check in to let the store know you’re on the way so they can have your order waiting. Track your pickup order in real time on the home screen. Plus, toggle with a switch to shop only at your preferred Lowe’s store. See aisle and shelf information right on the list page-so you know where to go in store. Simply sign in with your Pro account and get access to all the Lowe’s for Pros features that make running your business easier. Whether you’re a Pro or have a DIY project on your mind, our app lets you search and shop thousands of products- anytime, on the go.Ī new experience just for Pros is here.

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